.Five9 (FIVN) has been actually granted the 2024 Aragon Analysis Technology Honor for Artificial Intelligence Contact Centers and also named an Innovator in pair of Aragon Investigation Entire world rumors: AI Broker Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The firm was actually recognized as the best calculated vendor in the AI Broker Platforms report.At the core of Five9’s advancement is their vision for The brand-new CX, where Artificial Intelligence Professionals and also AI-empowered Human Professionals work together to provide hyper-personalized consumer experiences. The business recently launched brand new improvements including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of modern technology in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Representatives AI et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally named a Forerunner in The Aragon Investigation Planet for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has actually been actually named a victor of the 2024 Aragon Research Study Technology Honor for AI Get In Touch With Centers. Also, Five9 has been named an Innovator in pair of Aragon Investigation Entire world files: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This awareness from Aragon Analysis highlights Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report jobs Five9 as the most
important merchant measured in
the record, identifying Five9 s calculated vision for AI-driven technology in CX. At the primary of the technology is actually Five9’s outlook for The brand new CX where AI Brokers and also AI-empowered Person Professionals work together to deliver hyper-personalized, straightforward consumer adventures. By empowering businesses to provide transformative consumer interactions while minimizing prices and also enhancing performance, Five9 is actually preparing brand new standards for AI-powered options in the connect with center business.
AI is actually fundamental for developing phenomenal client experiences, and our company are recognized to become pinpointed through AragonStudy as cutting-edge for our efforts to push the smart get in touch with facility onward, said Jonathan Rosenberg, Main Modern Technology Officer and also Director of Artificial Intelligence, Five9. Our emphasis has actually been, as well as will certainly remain to be actually, aiding businesses deliver those expertises with user friendly resources and capacities. Along with each new advancement, our team take a progression for both Five9 as well as for the market as a whole.
The Aragon Research study Technology award pinpoints companies leveraging lofty use modern technology to not merely conform as markets transform, yet to actively interfere with as well as educate just how their markets will develop. Five9 was actually formally provided along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors event.Five9’s devotion to innovation, particularly its vision for combinationing artificial intelligence Agents as well as AI-empowered Person Representatives, is actually setting a new specification for just how organizations may supply hyper-personalized as well as smooth consumer expertises, said Jim Lundy, Owner, Chief Executive Officer and also Lead Professional, Aragon Research Study. This honor and also file recognition builds on Five9’s devotion to providing artificial intelligence innovations for CX.
Previously this year, the provider launched new improvements, including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that improve the method firms come close to CX, driving better results for each clients as well as agents. Concerning Five9. The Five9 Smart CX System, powered through Five9 Brilliant AI, supplies an extensive rooms of remedies to electrical power AI-elevated consumer experiences that provide better organization end results and Take Joy to CX.
Our combined cloud-native offering enables hyper-personalized customer adventures and even more empowered staff members, making every consumer interaction more hooked up, simple, as well as individual. Depended on through 2,500 +customers and also 1,400+ partners around the globe, Five9 brings together the energy of artificial intelligence, our platform, and our folks to drive AI-elevated CX.To learn more, visit www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil liberties Reserved.
The id of an Aragon Research award winner is actually not a recommendation through Aragon Research of any sort of supplier, item, or even company. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors performed Five9( FIVN) gain in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Analysis Development Award for Artificial Intelligence Contact Centers as well as was called a Forerunner in 2 Aragon Research study Entire world documents: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What new AI products did Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents to change consumer expertise administration.Just how does Five9’s( FIVN )BRAND-NEW CX eyesight impact customer support? Five9’s NEW CX vision mixes AI Professionals with AI-empowered Human Brokers to deliver hyper-personalized, effortless consumerexperiences while lowering expenses and also enhancing performance.
What was actually Five9’s( FIVN) tactical role in the Aragon Analysis Planet 2025 document? Five9was installed as one of the most strategic seller in the AI Representative Operating Systems in the ICC, 2025 file, recognizing their tactical vision for AI-driven advancement in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Development
Honor
?
Five9 was actually formally offered along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.